Frequently Asked Questions
Everything you need to know about our high-performance sports gear.
How do I determine the right frame size for my face?
Most Rudy Project frames feature adjustable nose pieces and temple tips to ensure a custom fit. We recommend checking the specific millimeter measurements provided on each product page to compare with your current eyewear.
What is the warranty policy on Rudy Project sunglasses?
We offer a 2-year warranty against manufacturing defects. Additionally, our 'Replacement Lens Guarantee' covers scratched lenses, allowing you to replace them for a nominal shipping and handling fee.
Can I order prescription lenses for my sports frames?
Yes, we offer several RX solutions including direct-in-frame prescriptions, RX optical inserts, and flip-up models. You can consult our prescription guide to find the best solution for your vision needs.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout. Please note that prescription orders require an additional 10-14 days for custom laboratory processing.
What is your return policy?
We offer a 30-day return policy for a full refund or exchange on all non-prescription items, provided they are in new, unused condition with original packaging. Prescription products are final sale due to their custom nature.
How should I clean my ImpactX lenses?
To maintain the integrity of the photochromic technology, clean your lenses using only the microfiber pouch provided or a mild soap and lukewarm water. Avoid using harsh chemicals or paper towels which can scratch the surface.